| Fat Bob's Garage Return Policy | X |
RETURN POLICY
Uninstalled products may be returned within 15 days of purchase.
'Fat Bob's Garage' is not responsible for return shipping or
delivery on part returns. Shipping charges will not be refunded.
All returns must be within 15 days of invoice date. A 20%
restocking fee will apply to all returns. A 50% restocking fee will
apply to all refused deliveries. Exchanges of equal or greater
value may not be subject to a restocking fee. Special Order or
Pre-Order Items are non-refundable. Contact us for details.
ADDITIONAL RESTOCKING FEES MAY APPLY FOR SOME MANUFACTURERS.
Contact us for details.
Buyer assumes all liability for any damage that occurs on return
shipment to Seller. Items must be packaged to withstand return
shipment to Seller and Buyer assumes responsibility to verify that
all items are secure and that damage will not occur.
An RMA# must be included with your return/exchange. To obtain an
RMA#, please contact us at (801) 395-2134. Once you have an RMA#,
you may return the product to us at:
Fat Bob's Garage
ATTN: Returns Department
1950 Washington Blvd
Ogden, UT 84401
(801) 395-2134
PLEASE NOTE: The RMA# MUST be clearly visible on the return
package.
Items without RMA Numbers or that were not preauthorized for return
will be marked unclaimed for 30 calender days. In this event, no
contact attempts will be made by Seller to Buyer. After 30 calendar
days the item(s) will be disposed of as seen fit by Seller. Should
Buyer choose to have the product reshipped, payment for reshipment
must be received within 30 calendar days from the date the item was
marked as unclaimed.
International Shipments that are returned as unclaimed will not be
subject to a refund. Payment for reshipment must be received in
order for Seller to reship the item(s).
RMA#'s are valid for 14 Days after the date they are issued. Items
received after 14 days will be considered unclaimed.
International cancellations are subjected to additional shipping
terms below.
SHIPPING POLICY
Most orders ship within 48 hours. If a product is backordered, then
we will contact you with an estimated shipping date. If this date
is unacceptable, then we may offer you an alternate item or issue a
full refund to the original pay type.
Shipping charges are non-refundable. Return shipping charges are
the responsibility of the buyer.
Special Order or Pre-Order Items are non-refundable.
Products marked as 'Free Shipping' apply to orders shipped to the
United States only, unless otherwise noted. For shipping quotes to
locations outside of the United States, please contact us. In the
case of a return, the actual shipping charges will be deducted from
the refund amount.
In most cases, items shipped internationally must be brought into
our warehouse for shipment outside the US. Once items are ordered
to be brought into our warehouse(s) the item will be subject to any
restocking fee charged by the prospective manufacturer. This fee
may be in addition to charges outlined above. In the event of a
cancellation or return, actual cost of shipping fees to our
warehouse(s) will be deducted form the refund amount.
International Shipments that are purchased with the US Free
Shipping and do not want to pay the additional shipping with be
charged a 5.00% cancellation fee. Please contact us at (801)
395-2134 or sales@fatbobsgarage.com before purchase to avoid this
fee.
We reserve the right to ship by the best method possible.
